A new complaint channel inside MySejahtera now lets the public report people who light up where smoking is banned. The Health Ministry launched the feature, called MyLapor, on the MySejahtera app, SAYS reported, and it covers smoking as well as vaping.
MyLapor takes complaints about smoking and vaping in any of the 28 designated no-smoking zones across the country, which include restaurants, hospitals, airports and shopping complexes. Complaints through the same channel can also cover underage smoking and vaping, and the sale of smoking products to people under 18.
The ministry told Free Malaysia Today that reports can be filed anonymously, so nobody has to confront the person involved. Complaints go in through the MySejahtera app, by scanning a MyLapor QR code or through the ministry’s website, and are channelled to the nearest district health office based on where the incident happened.
Complainants get status notifications inside MySejahtera. The ministry said the digital management system behind the channel tracks reports, identifies high-priority locations and helps plan enforcement work, and it asked business owners to display MyLapor QR codes in visible spots on their premises.
MyLapor began operating on 12 Oct 2026 and covers offences under the Control of Smoking Products for Public Health Act 2024, or Act 852, Sinar Daily noted. Under Section 16 of the act, smoking inside a designated no-smoking area is an offence that carries a fine of up to RM5,000 on conviction, while the ministry’s published compound rate for the same offence is RM250.
The act also restricts the sale of smoking products to people under 18, and bans the advertising, promotion and sponsorship of smoking products, subject to its provisions.
To file a report, a person opens MySejahtera, taps the MyLapor icon in the shortcuts menu and selects “Submit your concern here”. The form asks for the type of suspected offence and the location of the incident, and supports a photograph of what happened. The ministry advised the public to give accurate and complete information to help investigations.
The ministry said MyLapor lets the public report offences without having to directly confront offenders, and that a digital complaint channel gets reports moving without a long reporting process. It has also urged premises operators to keep smoking restrictions in force on their sites and to display the QR codes where the public can see them.
Smoking is prohibited in 28 categories of designated locations, including eateries, government premises, healthcare facilities, educational institutions, entertainment venues and petrol station areas. The MyLapor section of the app carries an infographic listing them, and the ministry said the list is worth checking before a complaint goes in, since not every public space is a designated no-smoking area.
